Trauma-informed content design

What if we could create digital experiences that not only avoid harm, but reduce it?

I’m a content and conversation designer and strategist, dedicated to a trauma-informed approach.

Work with me

  • Consulting

    I help teams make sure their digital tools and communications are trauma-informed. I’m especially passionate about working in healthcare, security, and AI conversational experiences.

    Contact Me

  • Speaking

    I give talks and presentations at design conferences, organizations, and meetups about trauma-informed design and how to create and nurture trauma-informed teams.

    Watch Latest Talk on Vimeo

My Acronym Life

Listen to my podcast of essays and interviews on complex trauma (CPTSD).

In working to change the idea that there is a normal, a way things “should” be… we must consider in our designs and our writing the millions and millions of people whose lives don’t align with that narrative. It’s really not that hard, it just takes a little awareness.